tlhIngan-Hol Archive: Mon Nov 01 14:47:47 1999

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Re: This is [****]



Guys:

All of these arguments ignore that it is quite possible to have 
a "reply to:" address that doesn't match what the mailing list 
expects for you, so following the procedure for unsubscribing 
simply doesn't work because the automated manager of the 
mailing list does not recognize the person asking to 
unsubscribe as being a member of the list. Automation of this is 
a great idea, except when it fails and then people get rude to 
you and act like you are an idiot because THEIR automated system 
failed.

It's like cursing out someone on the phone because they called 
you and then they won't identify themselves when really the 
phone system is failing and they can hear you but you can't hear 
them. Sometimes systems fail. Don't always blame it on the 
people.

charghwI'

On Sat, 30 Oct 1999 10:31:28 -0400 (EDT) "Susan B. Farmer" 
<[email protected]> wrote:

> >
> >>Any chance we could change the list subscription process to
> >>include a two or three hour test of intelligence, personality and
> >>email comprehension, before subscriptions are *allowed*?
> >>Something a little more comprehensive than the GRE and LSAT
> >>combined, perhaps.
> >
> >Don't forget the following questions, too:
> >* Header deciphering (really now. Unsubscription info has been on every
> >list email since the dawn of time, practically.
> 
> Not anymore.  Even when it was on the header, it *desn't* show up
> unless your email client is configures to show it!  A tag line works
> *much* better.
> 
> >* Email client knowledge: How to get client to show more headers, how to
> >keep emails around, how to file important emails (*subscription alert* ahem)
> >* 1,000 questions on etiquette, of which one must pass 950 of them...
> >* Knowledge of how to obtain list chat without email - aka archives
> >(especially since the online archive is so nice... too many 50+ email/day
> >lists [often important] lack suitable archival/search tools).
> >* Knowledge of how to send mail properly (i.e., *NOT* HTML formatted)
> 
> Absolutely!
> 
> tevram
> [email protected]




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